Each capsule contains 0.5g (500mg) of pure kratom powder — and that’s excluding the weight of the capsule itself! So if you grab a bag of 100 capsules, you’re getting 50g of kratom total. We always measure by the kratom inside, not the shell, so you know exactly what you’re getting.

Super easy! Just pick any strain you like anywhere on our website, and once you’re on the product page you’ll see an option to choose between powder or capsules before adding to cart. Same strains, same quality — just a different format depending on what works best for you.

A split kilo is one of our favorite options and customers love it! Instead of buying 1000g (1kg) of a single strain, you pick 4 different strains and we send you 250g of each — for the exact same price as a regular kilo. It’s the best way to explore and find your favorites without committing to a huge bag of something you haven’t tried yet.

We ship every single order with USPS Priority, which is typically 2–3 business days once it leaves our hands. We send out all orders daily at 2PM Monday through Saturday, so we do our part fast! Every now and then a local USPS facility might cause a small delay, but honestly that doesn’t happen very often.

Our top sellers right now are Green Maeng Da, Red Bali, Super White, and Yellow Vietnam — those four are absolute customer favorites! If you’re not sure where to start, any of these would be a great first pick. Grab a sample pack or a split kilo with all four and see which one speaks to you!

Just make sure your order is above $49 and free USPS Priority shipping (2–3 days) is on us! Orders under $49 will have a small shipping fee, but honestly it’s not much at all. And hey, it’s a great excuse to grab one more bag and hit that free shipping threshold!

We always have something going on! Check the top bar on our website, visit our dedicated discounts page, or look through your email if you’re subscribed to our newsletter. And if you can’t find anything or just want to know the best current deal — shoot us an email and just ask! We’re always happy to help you save.

If you order before 2PM Monday through Saturday, we ship it that same day! If it’s after 2PM or it’s a Sunday, no worries — your order goes out the very next morning at 8AM sharp. We never sit on orders, we know you’re excited to get your kratom and we want it at your door as fast as possible.

Absolutely, 100%! There is zero mention of kratom anywhere on the package — not on the box, not on the label, not on the shipping info, nowhere. And it doesn’t stop there — even your credit card statement won’t show anything kratom-related. Your privacy matters to us and we take it seriously.

Of course! If your order hasn’t shipped yet, just send us an email and we’ll cancel it right away, no questions asked. If it’s already been shipped, don’t stress — we’ll send you a free return label, you ship it back to us at zero cost, and you’ll get a full refund. We want you to feel completely safe and comfortable every time you order from us, that’s our promise.

Just shoot us an email and let us know what you’d like changed — we’ll take care of it as fast as we can! If the order hasn’t shipped yet, it’s super easy and we’ll update it right away. If it’s already on its way, we can try reaching out to USPS to make changes, but honestly they’re not always the most responsive in those situations. Either way, we’ll do everything we can to make it right for you.

As soon as your order ships, you’ll receive an email with your USPS tracking number — keep an eye on your inbox (and your spam folder just in case)! Just pop that tracking number into the USPS website and you’ll be able to follow your package every step of the way until it’s at your door. If anything looks off or you have questions about your tracking, don’t hesitate to reach out to us.

Nope, not at all! You can check out as a guest with zero hassle — we welcome everyone, account or no account. That said, creating an account does make reordering faster and lets you keep track of your order history, so it’s totally up to you. No pressure either way, we just want to make it as easy as possible for you.

Unfortunately we can’t take phone orders, and we’re genuinely sorry about that! The reason is simple — we take your payment security really seriously, and sharing credit card info over the phone just isn’t the safest thing in the world. Our website checkout is fully secure and encrypted, so that’s the best and safest way to place your order. If you run into any trouble ordering online, email us and we’ll walk you through it step by step!

No minimum at all — you can order something as small as a single bag if that’s what you need! The only thing to keep in mind is that orders under $49 won’t qualify for free shipping, so there will be a small shipping fee. But hey, there’s no wrong order size — whether you’re grabbing a sample or stocking up on a full kilo, we’re happy to have you.

We ship every order with USPS Priority, which typically takes 2–3 business days to reach your door. On our end, we ship out all orders same day if placed before 2PM Monday through Saturday — so we never hold your package. If you order after 2PM, it goes out first thing the next morning at 8AM. Once it’s in USPS’s hands, it’s usually smooth sailing, though every now and then a local facility might cause a small delay — but that’s pretty rare honestly.

Just keep your order total above $49 and shipping is completely on us — free USPS Priority, 2–3 day delivery, done! For orders under $49 there’s a small shipping fee, but it’s nothing crazy. If you’re close to that $49 mark, it might be worth tossing in an extra bag to hit the threshold — just saying!

We use USPS for all of our shipments — it’s reliable, fast, and works great for us and our customers. In rare cases, if you really need UPS for some reason, shoot us an email and we can try to work something out. It’s a little more complicated on our end, but we’re open to it if it matters to you!

We stick with USPS Priority shipping for all orders because it’s consistently fast and reliable at 2–3 days. USPS does offer overnight options, but honestly they charge around $35 for it and even then it’s not always guaranteed to actually arrive overnight. If you really need it though, reach out to us and we can look into it for you — we’ll always try our best to make it work.

If you ordered before 2PM Monday through Saturday — it’s going out today! If it’s after 2PM or a Sunday, your order ships first thing the next morning at 8AM. We never let orders sit around, we know waiting is the worst part and we want to get your kratom to you as quickly as humanly possible.

We ship on Saturdays, absolutely! Sundays unfortunately we can’t, because USPS is closed and there’s nothing we can do about that one. But if you place an order on Sunday, it will be the very first thing we pack and ship Monday morning at 8AM — you won’t be waiting long.

Right now we only ship within the United States, and we’re sorry about that! We’re a small family business and we’ve been growing step by step — we actually started by only shipping locally in our state, and now we’ve expanded to the entire US. International shipping is something we’d love to offer one day, but for now it’s just too complicated for our little operation. We appreciate your understanding!

If kratom is illegal in your state, then unfortunately we cannot ship there — the law is the law and we have to respect that. We always stay up to date on which states have restrictions, so if you’re unsure whether we can ship to you, just send us an email and we’ll let you know right away. We wish we could serve everyone, but we have to play by the rules.

If your package is genuinely lost, we will reship it to you — period. That said, please keep in mind that a 1–2 day delay doesn’t necessarily mean it’s lost, sometimes USPS just runs a little behind. If things are looking off, let us know and we’ll call USPS directly to light a fire under them and get your package moving. We just can’t reship every time there’s a small delay because honestly we’d go bankrupt, but if it’s truly lost, we’ve got you covered 100%.

Absolutely — your privacy is something we take very seriously! There is no mention of kratom anywhere on the package, not on the box, not on the label, not on anything. Even your credit card statement will be clean — nothing kratom-related will show up there either. You can order with total peace of mind.

Nope, not a chance! There is zero kratom branding or mention anywhere on the outside of the package — no labels, no stamps, no product names, nothing. Nobody handling or seeing your package will have any idea what’s inside. Your business is your business, and we keep it that way.

Our top four fan favorites right now are Green Maeng Da, Red Bali, Super White, and Yellow Vietnam — these are the ones people keep coming back for over and over again! If you’re new and not sure where to start, you really can’t go wrong with any of these. Grab a sample pack or build a split kilo with all four and find out which one becomes your personal go-to. We’re pretty confident at least one of them is going to blow you away.

Great question and one we get a lot! The differences come down to several things — strength, effects, taste, color, origin, how the leaf is processed, and even the stage at which it was harvested. Generally speaking, each vein color offers a different experience, and a lot of it also comes down to the specific batch and the farmer who grew it. If you’re curious about which one might be right for you, don’t hesitate to email us and we’ll happily point you in the right direction.

We sell both powder and capsules — same amazing strains, just different formats depending on what you prefer! That said, we keep things 100% natural and that’s it. No extracts, no enhanced blends, no processed anything. We are Hive Botanicals, not Hive Pharmaceuticals — we only carry pure, natural kratom and we’re proud of that.

No, we don’t sell extracts and we never will — that’s just not who we are! Everything we carry is 100% natural, unprocessed kratom leaf in powder or capsule form. We believe in keeping things pure and simple, and our customers love us for it. If it’s not straight from the leaf, it’s not on our shelves.

Absolutely, and we highly recommend them! Sample packs are one of the best ways to explore different strains without committing to a big bag of something you haven’t tried yet. We also offer split kilos for the same reason — we want to give you as many options to try as possible so you can find your perfect match. Variety is the spice of life, and we want to make sure you get to experience what we have to offer!

A split kilo is one of our most popular options and customers absolutely love it! Instead of buying 1000g (1kg) of a single strain, you get to pick 4 different strains and we send you 250g of each — all for the exact same price as a regular kilo. It’s the smartest way to explore and discover new favorites without paying extra for the variety. If you’re someone who likes to switch things up or you’re just getting started, this is the move.

Each capsule contains exactly 0.5g (500mg) of pure kratom powder — and that measurement is just the kratom inside, not including the weight of the capsule shell itself! So when you buy a bag of 100 capsules, you’re getting a full 50g of kratom. We want you to always know exactly how much you’re getting, no guessing games, no funny math.

Our capsules are gelatin-based, and here’s the honest story behind that decision. We actually tried vegetarian capsules in the past, but the feedback was rough — customers really hated them because they had a strong fishy smell that was just unbearable. As someone who is personally vegetarian, I wished it could have worked out differently, but at the end of the day the vegan capsules just wouldn’t sell and people thought our product was low quality because of it. We had to switch back to gelatin to give our customers the best possible experience, and we’re really sorry if that’s a dealbreaker for anyone.

Kratom has a surprisingly long shelf life — about 2 years if you store it properly! The key is keeping it in a cool, dark place away from direct sunlight and moisture. A pantry, a drawer, or a closet all work great. As long as you keep it sealed up and out of the heat, your kratom will stay fresh and potent for a very long time. That said, we always ship fresh batches so you’ll have plenty of time to enjoy it.

Absolutely we do! If you’re looking to order in larger quantities, just shoot us an email and we’ll work out a custom bulk discount for you. Every situation is a little different, so we like to handle these personally rather than having a one-size-fits-all pricing page. Whether you’re stocking up for yourself or ordering for a group, we’ll make sure you get a fair deal that makes sense for what you need. Just reach out — we’re always happy to talk numbers.

If you’re new here and you’re actually reading through our FAQ — first of all, we love that and we respect it! We want you to feel like part of the Hive family from day one, so here’s a warm welcome gift: use the code NEW35 at checkout for 35% off your first order. We’re that confident you’ll love our products, and all we ask is that you let us know what you think after you try them. We’d love to hear from you!

Always, always, always! We run promotions regularly and some of them are seriously big — we’re talking major discounts that you don’t want to miss. The best way to stay in the loop is to subscribe to our newsletter at checkout. And don’t worry, we’re not going to spam your inbox with random stuff — we only send you huge discounts and that’s it. No fluff, no filler, just savings straight to your email.

First and foremost — thank you for serving our country, from the bottom of our hearts. We are honored to have veterans and active military members as part of our community. Use the code VET35 at checkout for 35% off, and that’s not a one-time thing — that discount is yours forever, on every single order, no expiration, no limits. It’s a small way for us to say thank you for everything you’ve done and continue to do.

We do! If you’re a shop owner, reseller, or business looking to carry our kratom, we’d love to chat with you about wholesale pricing. Just send us an email and tell us a little about your business and what you’re looking for, and we’ll put together a custom wholesale package that works for both of us. We love partnering with people who share our passion for quality kratom, and we’ll do our best to make the numbers work for you.

Here’s our honest answer — we’ll only price match if they can quality match, and we’re pretty confident they won’t be able to! Our kratom is lab tested, GMP packaged, sourced from trusted farmers in Indonesia, and shipped fresh in small batches. A lower price doesn’t mean much if the quality isn’t there to back it up. That said, if you find a competitor with genuinely comparable quality at a lower price, reach out to us and let’s talk about it — we’re always open to a conversation.

We offer a full 30-day money back guarantee, because we want you to feel completely safe trying our products! You can return any unopened product, or any product that is at least 80% unused — so even if you tried it and it just wasn’t your thing, you’re still covered. We’ll send you a prepaid return label so shipping it back costs you absolutely nothing, and once we receive it you get a full refund. No tricks, no fine print, no hassle. We set it up this way because we genuinely want you to explore new strains and try new things without ever worrying about wasting your money.

Just send us an email and that’s it — we’ll take it from there! Once we hear from you, we’ll reply quickly and walk you through the simple process. We don’t make you jump through hoops, fill out a million forms, or explain yourself ten different ways. You tell us you want a refund, and we make it happen. Our goal is to make this as painless and stress-free as possible, because we know dealing with returns is nobody’s favorite thing.

Absolutely, no problem at all! If you tried a strain and it just wasn’t the right fit for you, we’re more than happy to swap it out for something different. Just email us, let us know what you’d like instead, and we’ll get it sorted for you. Honestly, finding the right strain is a personal journey and sometimes it takes a little experimenting — we totally get that, and we’d rather help you find your perfect match than lose you as a customer.

First of all, we’re sorry — mistakes happen even when we try our absolute hardest to get every order perfect! Just email us and snap a quick photo of what you received so we can see what went wrong on our end. Once we confirm the mix-up, we’ll get the correct item shipped out to you as fast as possible. You won’t have to pay a cent extra, and we’ll make sure it doesn’t happen again. Your trust means everything to us and we take these things seriously.

On our end, we process refunds instantly — as soon as we approve it, the money is on its way back to you! How quickly it actually shows up in your account depends on your bank though, and that part is unfortunately out of our hands. Most banks take about 24–48 hours to process it, but some can take a little longer depending on their policies. If it’s been more than a few days and you still don’t see it, let us know and we’ll look into it together to make sure nothing got stuck along the way.